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I still have questions. How do I get them answered?

Help Center

How can we help?

Why Blue Canoe?

  • How do I get the most out of Blue Canoe?
  • Can I invite all my students and their families to use the free Basic version of Blue Canoe?
  • My accent is part of my identity. Why should I change it?
  • Why is 10 minutes a day important? It doesn’t sound like enough time.
  • What makes Blue Canoe different from the thousands of resources for learning English?

Color Vowel® System

  • What is the Color Vowel® System?
  • Why are parts of words underlined?
  • How does opening your hand as you say a syllable help?
  • You are really focused on vowels. Why do you not talk about consonants?

Installing

  • Does Blue Canoe work on all mobile phones?
  • Does Blue Canoe work on all mobile devices and desktops?
  • How do I sign up and log into Blue Canoe?
  • How do I add the Blue Canoe app to my phone?

App Activities

  • Tips for Blue Canoe
  • How do I practice sentences?
  • How do I play Sort It Out?
  • How do I get the most out of the Color Vowel Dictionary?
  • Why do I sometimes get “There is too much background noise…”

Subscriptions and uninstalling

  • What are the differences between Basic and Premium?
  • How do I cancel my Blue Canoe subscription?
  • How to cancel your subscription if you subscribed with the iOS AppStore
  • How to cancel your Blue Canoe subscription if you subscribed via Google Play?
  • How do I change my Blue Canoe email preferences?

Blue Canoe Dictionary on my computer (browser extension)

  • Which browsers does the Blue Canoe Dictionary extension work on?
  • How do I install the Blue Canoe Dictionary extension?
  • What does the Blue Canoe Dictionary extension work on?
  • How much does it cost to have the Blue Canoe Dictionary on my computer?

The Color It Out game

  • How do I play Color It Out?
  • What does the green checkmark mean?
  • What does the “Let’s continue” feedback mean?
  • What are the Special Cards?
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Blue Canoe Conversations

  • What are Blue Canoe Conversations?
  • Why is listening comprehension important?
  • Where do I find listening comprehension activities?
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Wordsmith

  • What is Wordsmith in Blue Canoe?
  • How do I use the dropdowns in Wordsmith?
  • Is Wordsmith in the app different from Wordsmith on the website?
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Vocabulary

  • What is Words of the Day?
  • What is the “vocabulary words in sentences” activity?
  • Where do I find “vocabulary words in sentences” activities?
  • How are Blue Canoe vocabulary activities designed?

Teacher FAQs

  • Accounts for individuals vs groups
  • Can I invite all my students and their families to use the free Basic version of Blue Canoe?
  • I support myself with teaching private clients. Do you have ways I can make money with Blue Canoe?
  • How do I get a Blue Canoe® subscription to evaluate it for my students?
  • I’m enjoying the ongoing classes, tips, and professional development you are offering on Blue Canoe, the Color Vowel® System, and pronunciation teaching. Where do I get all of that information?
  • I still have questions. How do I get them answered?
  • What if my student signed up and has a Blue Canoe Basic account by accident?
  • What if my student can’t log in?

Feedback

  • Where can I direct questions or feedback?
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Blue Canoe Portal

  • How do I purchase licenses for a group?
  • How do I grant a student access to Blue Canoe once I have bought licenses?
  • How do I manage my users for whom I’ve bought Blue Canoe licenses?
  • What is the difference between an admin and a supervisor in the portal?
  • What are Blue Canoe license sets?
  • Do license sets automatically expire or renew?
  • Can I break license sets apart? Can I add new licenses to sets?
  • How do I assign supervisors to a license set?
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I still have questions. How do I get them answered?

< 1 min read

Please contact us at [email protected] to get questions answered about Blue Canoe

What are your Feelings
Updated on October 11, 2024
I’m enjoying the ongoing classes, tips, and professional development you are offering on Blue Canoe, the Color Vowel® System, and pronunciation teaching. Where do I get all of that information?What if my student signed up and has a Blue Canoe Basic account by accident?

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