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Help Center

Help Center

How can we help?

Why Blue Canoe?

Why Blue Canoe?

  • How do I get the most out of Blue Canoe?
  • Can I invite all my students and their families to use the free Basic version of Blue Canoe?
  • My accent is part of my identity. Why should I change it?
  • Why is 10 minutes a day important? It doesn’t sound like enough time.
  • What makes Blue Canoe different from the thousands of resources for learning English?
Color Vowel® System

Color Vowel® System

  • What is the Color Vowel® System?
  • Why are parts of words underlined?
  • I have seen the use of opening your hand as you say a syllable. Why?
  • You are really focused on vowels. Why do you not talk about consonants?
Installing

Installing

  • Does Blue Canoe work on all mobile devices and desktops?
  • Does Blue Canoe work on all mobile phones?
  • How do I sign up and log in?
  • How do I add the Blue Canoe® app to my phone?
App Activities

App Activities

  • Tips from our teachers
  • How do I practice sentences?
  • How do I play Sort It Out?
  • How do I get the most out of the Color Vowel Dictionary?
  • Why do I sometimes get “There is too much background noise…”
Subscriptions and uninstalling

Subscriptions and uninstalling

  • What are the differences between Basic and Premium?
  • How do I cancel my Blue Canoe subscription?
  • How to cancel your subscription if you subscribed with the iOS AppStore
  • How to cancel your Blue Canoe subscription if you subscribed via Google Play?
  • How do I change my Blue Canoe email preferences?
Blue Canoe Dictionary on my computer (browser extension)

Blue Canoe Dictionary on my computer (browser extension)

  • Which browsers does it work on?
  • How do I install it?
  • What websites or URLs or docs does it work on?
  • How much does it cost to have the Blue Canoe Dictionary on my computer?
The Color It Out game

The Color It Out game

  • How do I play Color It Out?
  • What does the green checkmark mean?
  • What does the “Let’s continue” feedback mean?
  • What are the Special Cards?
Teacher FAQs

Teacher FAQs

  • Accounts for individuals vs groups
  • Can I invite all my students and their families to use the free Basic version of Blue Canoe?
  • I support myself with teaching private clients. Do you have ways I can make money with Blue Canoe?
  • How do I get a Blue Canoe® subscription to evaluate it for my students?
  • I’m enjoying the ongoing classes, tips, and professional development you are offering on Blue Canoe, the Color Vowel® System, and pronunciation teaching. Where do I get all of that information?
  • I still have questions. How do I get them answered?
  • What if my student signed up and has a Blue Canoe Basic account by accident?
  • What if my student can’t log in?
Feedback

Feedback

  • Where can I direct questions or feedback?

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